Your safety is our priority. Learn how to protect yourself while shopping and selling on NexaMart.
Always meet in a public, well-lit place when buying or selling in person. Coffee shops and shopping malls are ideal.
Never share your banking details, PIN codes, or card numbers with anyone on the platform.
Always check the seller's verification badge, ratings, and reviews before making a purchase.
Keep all communications within NexaMart's chat. Avoid moving to external messaging apps.
Read product and seller reviews carefully. Look for verified purchase reviews for the most reliable feedback.
If a deal seems too good to be true, it probably is. Be wary of prices significantly below market value.
Never share one-time passwords (OTP) or verification codes with anyone, even if they claim to be from NexaMart.
Report any suspicious activity, scam attempts, or fraud immediately using the Report button on listings.
Fake messages claiming your account will be suspended. NexaMart will never ask for your password via message.
Sellers asking for upfront payment outside the platform. Always pay through NexaMart's secure checkout.
Listings selling fake brand-name products at suspiciously low prices. Check for verified seller badges.
Buyers sending more money than asked and requesting a refund for the difference. This is always a scam.
Requests for personal documents like ID copies or utility bills. Never share these through chat.
Your payment is held securely until you confirm delivery of your order.
All sellers go through a verification process to ensure they are legitimate businesses.
Full refund guaranteed if your order doesn't arrive or doesn't match the description.
End-to-end encrypted messaging ensures your conversations stay private and secure.
| Country | Police | Anti-Fraud Hotline |
|---|---|---|
| Jordan | 911 | +962-6-560-4444 |
| UAE | 999 | +971-800-444-44 |
| Saudi Arabia | 999 | +966-800-246-0000 |
| Egypt | 122 | +20-2-2794-2222 |
| Iraq | 130 | +964-770-444-0000 |
| Kuwait | 112 | +965-2484-6666 |
Report it immediately and we'll take the necessary actions to protect you and the community.